Plugin on send message in email entity not executing when email is sent by workflow in dynamics crm 2011

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I have a scenario where I have to integrate CRM with Sendgrid email system. I need to add information to email header of outgoing email for tracking.

I decided to bypass email router and directly send email via sendgrid API using Plugin registered on SEND message of EMAIL entity. Plugin works fine when a user sends an email from CRM UI and a email is delivered to intended recipient via Sendgrid API call.

The issue is plugin is not invoked if the email is being sent as a part of a workflow process, custom code activity or custom Plugin. I have tried attaching debugger while the execution of workflow but the pointer does not intercept the code.

Did anyone else faced anything like this?

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a33ik 84,331 Most Valuable Professional on at

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Hello,

Please provide a screenshot of workflow, code of custom workflow activity or plugin that used to send an email.

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