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Microsoft Dynamics CRM (Archived)

Email outlook to Dynamics crm 365 online synchronization

Posted on by 550

Hi,

I am trying to Synchronize the incoming emails in outlook with crm 365.

I am using the option SMPT for Email Server profile. But I cant sync an incoming email to crm.I am also trying to use Exchange server instead of SMPT.But unfortunately it dosent Sync.

Can someone please explain steps to sync to incoming email.

Thanks,

Hajira

 

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  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,048 on at
    RE: Email outlook to Dynamics crm 365 online synchronization

    Could you do test and enable mailbox and get the full error detail and share with us please?

    Please visit the following link to see how this can be done

    blogs.msdn.microsoft.com/.../test-and-enable-mailboxes-in-microsoft-dynamics-crm-2015

    Hope this helps

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