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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Maintenance Plan line ...
Supply chain | Supply Chain Management, Commerce
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Maintenance Plan line "Linked from last work order" - no maintenance schedule lines created

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Posted on by Moritz W. 14
Dear Experts,
 
i'm hoping you can help me troubleshoot an error that i've been trying to solve for a while now.
 
I want a maintenance schedule line to be created when either
 
- a time based interval of 1 year is reached.
- a counter value is expected to reach the value 5000.
 
I have created a maintenance plan with two maintenance plan lines. One time line and one counter line. According to the documentation, I'm using the Interval type /Linked from last work order/.
 
As long as I'm only using the one of the criterias, everything works fine. But as soon as i'm adding the second criteria, no maintenance schedule lines are created at all. 
If I set the interval type to /repeat from last work order/, I can see maintenance schedule lines for both maintenance plan lines.
 
Do you have an idea what i'm doing wrong? Or is there a way to trace why no lines are created?
 
thanks for your help
Moritz
 
 
  • Suggested answer
    Moritz W. Profile Picture
    Moritz W. 14 on at
    Maintenance Plan line "Linked from last work order" - no maintenance schedule lines created
    I have discussed this with Microsoft Support. The behavior is reproducable.
    I don't think i'm reading the documentation wrong. Maybe its a bug in the "linked" maintenance plan lines feature of Asset Management.
     
    I'll give an update after further feedback from MS.
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Maintenance Plan line "Linked from last work order" - no maintenance schedule lines created
    Hi,
    Before you updated the information for the second time, based on the information you provided for the first time, I checked the documentation and provided you with information about how these two interval types work. The documentation mentioned "Linked from Start Date" " only created one maintenance plan. I post the document examples just to let you better understand these two methods. As for the results of your further investigation, I'd love for more experts to join the discussion and provide any thoughts on this.
    Best Regards,
    Hana
  • Moritz W. Profile Picture
    Moritz W. 14 on at
    Maintenance Plan line "Linked from last work order" - no maintenance schedule lines created
    I have now been able to investigate this issue a little further.
     
    As long as the counter-based maintenance plan line has the earlier expected start date, the maintenance schedule line is created. 
    If the time-based maintenance plan line has the earlier start date, no maintenance schedule line is created.
     
    Any ideas?
     
    Hana Xues answer is unfortnuately very generic (if not AI generated) and doesn't provide any help.
     
    best regards
    Moritz
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Maintenance Plan line "Linked from last work order" - no maintenance schedule lines created
    Hi,
    You can view the description of the interval type in this document Maintenance plans - Supply Chain Management | Dynamics 365 | Microsoft Learn. To put it simply, "Linked from Last Work Order '" basically works as "Linked from Start Date" and "Linked from Start Date" only created one maintenance plan. The following is an example of "Linked from Start Date":
    Line Type: Time
    You create two lines in a maintenance plan for a service job on a car: one time-based line with a 1-year period, and one counter-based line with a 25,000 km limit. A maintenance schedule line is created for the limit that is reached first. For this line type you create the line with the 1-year period.
    Line Type: counter
    You create two lines in a maintenance plan for a service job on a car: one time-based line with a 1-year period, and one counter-based line with a 25,000 km limit. A maintenance schedule line is created for the limit that is reached first. For this line type you create the line with the 25,000 km limit. Example creating two counter lines: You can also set up a maintenance plan with two linked, counter-based lines in which the first line has a limit of 10,000 items quantity produced, and the second line relates to the machine or work center requiring service after running 3,000 hours.
    This example is intended to illustrate that it creates a maintenance plan line once for lines that reach the limit. This is different from how "Repeated from last work order" works.
    Best Regards,
    Hana

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