How to Modify / Restore StatusCode Standard System Values

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Posted on by RyanCPerry

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Hi. I am working on a Dynamics CRM instance that appears to be missing Statuscode Value "1".

The default list should be as follows:

Entity, StateCode, Statuscode

Opportunity (opportunity)	0 Open	1 In Progress
		2 On Hold
	1 Won	3 Won
	2 Lost	4 Canceled
		5 Out-Sold

Our list looks like this:

1 (MISSING)
2 On Hold
279640001 New
279640002 Appointment
279640012 Follow Up
279640003 Call Back
279640004 Call Back 6 Months
279640005 Signed Contract - Financing
279640006 Signed Contract - Cash
279640007 Install
279640008 Install Review
279640009 Second Look Program

The result, is that when a lead is converted to an opportunity, the system seems to be marking them as "2 - On Hold." How do I recreate a value for the missing statuscode = 1? Alternatively how do I reset the standard list (aside from starting with a new system altogether of course).

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Check if this helps:

community.dynamics.com/.../crm-2013-understanding-status-and-status-reason-think-before-deleting-them

if it does'nt, you need to raise a ticket to microsoft as you are using MS CRM online.

They will get back to you asap.

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