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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / D365 STANDARD TRIAL BA...
Finance | Project Operations, Human Resources, ...
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D365 STANDARD TRIAL BALANCE REPORT ISSUE

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Posted on by praveens007 14

Dear 

i have been having an issue with Trial Balance since last 2 days. One one of the entity it show me an error itself. On the others it does not show any error but do not get all lines of TB.

Strange it was working fine suddenly it stopped. I have tried rebuilding the balances also but to no use.

Has some one faced similar issue.

Its on D365 Version 10.0.9

Error what i get when i run on one of the entity is 

Cannot delete a record in Trial balance (LedgerTrialBalanceTmp). You are trying to operate on one record, but more records are affected. Check indexes, run database synchronize, or equivalent.

regards

Pravin.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: D365 STANDARD TRIAL BALANCE REPORT ISSUE

    Good morning praveens007,

    Many thanks for the update.

    Would be great if you could keep us updated and informed about the response that you get from the MS support.

    Will certainly help other community members.

    Best regards,

    Ludwig

  • praveens007 Profile Picture
    praveens007 14 on at
    RE: D365 STANDARD TRIAL BALANCE REPORT ISSUE

    Thanks Dr.Ludwig. Have done already.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: D365 STANDARD TRIAL BALANCE REPORT ISSUE

    Hi Pravin,

    If you can't do that log a support request especially if the error message specifically mentioned that you should rebuild indices and sync tables.

    Best regards,

    Ludwig

  • Suggested answer
    Rahul Mohta Profile Picture
    Rahul Mohta 21,014 on at
    RE: D365 STANDARD TRIAL BALANCE REPORT ISSUE

    rebuilding data mart could one more option to try

  • praveens007 Profile Picture
    praveens007 14 on at
    RE: D365 STANDARD TRIAL BALANCE REPORT ISSUE

    Dear Ludwig.

    This happned on the live environment. On test it works. So do i have access to the live environment tables/index to rebuild.?

    regards

    Pravin

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: D365 STANDARD TRIAL BALANCE REPORT ISSUE

    Hello Pravin,

    Have you tried checking / rebuilding indexes and synced the database already?

    Best regards,

    Ludwig

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