Skip to main content



No record found.

Dynamics 365 Community / Forums / Commerce forum / Sales Order Status Que...
Commerce forum
Suggested answer

Sales Order Status Query From CSU

Posted on by 8,161
Hi Experts,
is there any way to query the sales order status from CSU? 
How do we find out whether a Sales Order has been finalized or not ( from HQ and CSU/POS)?
  • A.Prasanna Profile Picture
    A.Prasanna 8,161 on at
    Sales Order Status Query From CSU
    Hi Shafeeque/Hana,
    Thank you for your valuable input. 
    my other question is how to find out whether the Order is finalized. and what are the things we can do to finalize if the order is not finalized?
    is it gonna be a technical fix or a Functional one?
  • Suggested answer
    Shafeeque Mohammed Profile Picture
    Shafeeque Mohammed 6,145 Super User on at
    Sales Order Status Query From CSU
    The below entity should provide fairly all information related to Sales Order. 
    You can check swagger shared on Patrick's blog
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Sales Order Status Query From CSU
    A Commerce Scale Unit (CSU) typically serves as part of the infrastructure supporting a commerce platform, but it may not provide a direct user interface for querying sales order status. Instead, the CSU is part of the back-end architecture that handles order processing and fulfillment, and you typically access sales order status information through a front-end interface such as a customer portal, point-of-sale (POS) system, or e-commerce website.
    To query the status of a sales order, you need to interact with an application or system that interacts with CSU.
    Best Regards,


Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .


André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,995 Super User

Martin Dráb Profile Picture

Martin Dráb 225,610 Super User

nmaenpaa Profile Picture

nmaenpaa 101,148


Featured topics

Product updates

Dynamics 365 release plans