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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Connect Outlook with D...
Microsoft Dynamics CRM (Archived)

Connect Outlook with Dynamics CRM

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Posted on by GuillermoR 70

Hello I'm having issues connecting Dynamics 2013 (on premise) with Outlook 2013, I cannot connect with the server, it recognizes the url but it seems it has an auth error from the server. Currently the ISS is set up to use the Windows auth. Is there any additional configuration needed for Outlook to be able to connect?

Thanks for your attention

PD Here is the log error

16:08:59|  Error| Exception : No se pudo atender la solicitud de token de seguridad debido a un error de autenticación.    en System.ServiceModel.Security.SecurityUtils.ThrowIfNegotiationFault(Message message, EndpointAddress target)
   en System.ServiceModel.Security.SspiNegotiationTokenProvider.GetNextOutgoingMessageBody(Message incomingMessage, SspiNegotiationTokenProviderState sspiState)

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  • Suggested answer
    Hosk Profile Picture
    Hosk on at

    check the time on the computer which has outlook, make sure it isn't more than 5 minutes difference than the CRM server

  • Arpita Saini Profile Picture
    Arpita Saini on at

    -Delete all credentials from, cache control panel---> user accounts ---> manage credentials ---> windows --> delete all related to outlook client for crm.

    -Please take fiddler and see what error it gives and which URL it fails.

    -Can you please check if you are able to hit discovery and organization.svc from the browser of this machine

    http://<CRM URL>/XRMServices/2011/discovery.svc  --> click on the WSDL link in this page

  • GuillermoR Profile Picture
    GuillermoR 70 on at

    Hi Ben thanks for the quick reply I`ve checked that and it is OK Both are at the same time.

  • GuillermoR Profile Picture
    GuillermoR 70 on at

    @Arpita Thanks for the quick reply I will check back once I tried it

  • Verified answer
    GuillermoR Profile Picture
    GuillermoR 70 on at

    I reinstalled everything and was able to get past from taht problem onto another. So Thanks for your help

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