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Customer experience | Sales, Customer Insights,...
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Dates formatting being ignored on download of Excel Template from D365 (CRM)

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Posted on by 10

I created an Excel Template from D365 for a particular view, added some coloring to a few column titles to denote which ones should not be modified by the user (protecting the sheet will lock the entire sheet and not the locked cells when the data is downloaded) and uploaded the new template to the system templates. If I use this template to download a new set of data, the date fields show in their native numeric date value and not formatted as date. I have tried setting the format to some date format but the download process seems to ignore the format. Any ideas on whether I must be doing something different or is this a bug.

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  • Suggested answer
    BrianCryer Profile Picture
    8 on at
    I appreciate that this answer is 3 years too late for you, but it might help someone else facing the same problem.
     
    I agree, setting the date format explicitly is ignored. 
     
    If you have removed all of the data from your template, then try putting date values back in for any date fields in the first data row (row 2) with the date format you want. That did the trick for me.

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