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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / PO Line Updation
Microsoft Dynamics AX (Archived)

PO Line Updation

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Posted on by roshan m 67

Hi ,

I am trying to do a purchase order, when i save the PO after giving the required details m not able to confirm the order. I upload the screenshot of the error below. In this entity i am not able to confirm the PO but in other entity i am able to confirm it. Kindly help me to find a solution. Thanks in advance.

Regards

Roshan

7823.err.png

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  • Yohann Rolland Axcible Profile Picture
    Yohann Rolland Axcible 3,111 on at

    Hi,

    What does the hard reload (close and open Ax) do ? Do you find the PO 47 ? It seems to be a duplicate as the message says.

  • roshan m Profile Picture
    roshan m 67 on at

    Hi,

    Thanks for your instant reply. If i do the hard reload, the PO 47 is been present but no lines are created. The lines are blank, but the status is in open order.

    Regards

    Roshan

  • Yohann Rolland Axcible Profile Picture
    Yohann Rolland Axcible 3,111 on at

    And by adding a line again, the message still occurs ?

    What about adding a line for another item ?

    Is the PO a interco or direct delivery PO ?

    Can you consider deleting the PO and creating it again?

  • roshan m Profile Picture
    roshan m 67 on at

    Yes Yohann, I am not able to add a line since the same error pops up, if i delete that PO and create a new one still the error occurs. Its a direct delivery PO.

    Regards

    Roshan

  • Yohann Rolland Axcible Profile Picture
    Yohann Rolland Axcible 3,111 on at

    So you should have something wrong with that line in your database.

    If you create a brand new PO without any link with your original SO, do you have an issue or not ?

  • Suggested answer
    Rachit Profile Picture
    Rachit 4,015 User Group Leader on at

    Try to clear your user cache (*.auc files ), reset usage data and if possible an AOS reboot. If that does not help then it could be an issue with your system sequence of this table , refer to below blog

    https://stoneridgesoftware.com/updating-the-next-rec-id-sequence-in-dynamics-ax/

    Also worth checking if there is any customization in your system which can cause this. 

    Hope this helps.

  • roshan m Profile Picture
    roshan m 67 on at

    Hi

    Yes even when i create a new PO i get that error. when i tried that with the SO it is working fine.

    Regards

    Roshan

  • Yohann Rolland Axcible Profile Picture
    Yohann Rolland Axcible 3,111 on at

    Try what Rachit adviced about auc files, usage data and AOS reboot.

    You may also try a full CIL.

    You can test with care changing the number sequence linked to SO line, I think there is something wrong in it.

  • roshan m Profile Picture
    roshan m 67 on at

    Hi Yohann

    Sure I will try that too. Thank you for your reply and help.

    Regards

    Roshan

  • roshan m Profile Picture
    roshan m 67 on at

    Hi Rachit

    Sure i will try this nd let you know. Thanks for the reply and help.

    Regards

    Roshan

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