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Unable to export default solution from 2013 on premise

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Posted on by Tin

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Hello All,

I am facing an issue while trying to export the default solution in the 2013 CRM (On-Premise).

The error message is a very generic message, can anyone please help me with this.

Initially download log file button was enabled but now it's not.

Below are the log file snapshot -

4834.Error.PNG

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a33ik 84,331 Most Valuable Professional on at

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Hello,

Have you tried to export solution using different browser? Does it work fine when you export non-default solution?

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Tin 1,562 on at

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Yes, I have tried IE 7,8 and chrome as well.

Yes, I have tried with other non-default solutions all are exporting well.

Do we have any xrm tool or anything where I can get help to export this default solution?

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a33ik 84,331 Most Valuable Professional on at

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Tin,

That looks like a bug for me. Obviously you can open a ticket with Microsoft and ask for support but I believe you will get answer that is similar to following - you should not use Default solution to export customizations at all. Question here - why don't you want to create a solution and place all of your customizations inside and export it?

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Tin 1,562 on at

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I can create a separate solution as well but this default solution I need to sare with one of my team to take backup and will use this in some other instances.

Yes agreed need to open ticket, but MS also not responding :) so thought to ask here. I need to fix this ASAP as we are stuck in somewhere we can't wait.

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Tin 1,562 on at

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By the way did you got chance to look into attached shnapsot?

it seems something is wired that will outof my knowleage :)

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a33ik 84,331 Most Valuable Professional on at

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Tin,

I'm afraid that you will get exactly the same answer from Microsoft - don't use Default, create a solution and place your customizations inside, use it afterwards.

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Tin 1,562 on at

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Yes, Andrew you are correct. but anyhow I need a default solution so just trying my luck if by any chance I can get it.

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a33ik 84,331 Most Valuable Professional on at

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I checked the screenshot and it didn't give me any good answer why it fails.

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erhan.keskin 2,253 on at

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Hi,

Not sure if it is really related to this, but it is worth a try if you have SLAs;

deactivate all SLAs in the solution and export it

activate all SLAs in the solution and export it

delete SLAs if they are not needed and export the solution

Regards,

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Abhishek Dhoriya 1,013 on at

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You can follow the below Video article , where it explained step by step process of how you can export a default solution programmatically, with simple and easy to follow guidance and scripts.

Export default solution in Dynamics 365 / CRM Programmatically

Hope this will help , mark this answer as Verified , if this helped you it will give others a confidence and get the right assistance at right time :)

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