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Microsoft Dynamics 365 | Integration, Dataverse...
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Unable to export default solution from 2013 on premise

Posted on by 1,558

Hello All,

I am facing an issue while trying to export the default solution in the 2013 CRM (On-Premise).

The error message is a very generic message, can anyone please help me with this. 

pastedimage1581351218815v1.png

Initially download log file button was enabled but now it's not. 

Below are the log file snapshot - 

4834.Error.PNG

  • Suggested answer
    Abhishek Dhoriya Profile Picture
    Abhishek Dhoriya 1,011 on at
    RE: Unable to export default solution from 2013 on premise

    You can follow the below Video article , where it explained step by step process of how you can export a default solution programmatically, with simple and easy to follow guidance and scripts.

    Export default solution in Dynamics 365 / CRM Programmatically

    Hope this will help , mark this answer as Verified , if this helped you it will give others a confidence and get the right assistance at right time :)

  • erhan.keskin Profile Picture
    erhan.keskin 2,247 on at
    RE: Unable to export default solution from 2013 on premise

    Hi,

    Not sure if it is really related to this, but it is worth a try if you have SLAs;

    • deactivate all SLAs in the solution and export it
    • activate all SLAs in the solution and export it
    • delete SLAs if they are not needed and export the solution

    Regards,

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Unable to export default solution from 2013 on premise

    I checked the screenshot and it didn't give me any good answer why it fails.

  • Tin Profile Picture
    Tin 1,558 on at
    RE: Unable to export default solution from 2013 on premise

    Yes, Andrew you are correct. but anyhow I need a default solution so just trying my luck if by any chance I can get it.

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Unable to export default solution from 2013 on premise

    Tin,

    I'm afraid that you will get exactly the same answer from Microsoft - don't use Default, create a solution and place your customizations inside, use it afterwards.

  • Tin Profile Picture
    Tin 1,558 on at
    RE: Unable to export default solution from 2013 on premise

    By the way did you got chance to look into attached shnapsot?

    it seems something is wired that will outof my knowleage  :)

  • Tin Profile Picture
    Tin 1,558 on at
    RE: Unable to export default solution from 2013 on premise

    I can create a separate solution as well but this default solution I need to sare with one of my team to take backup and will use this in some other instances.

    Yes agreed need to open ticket, but MS also not responding :) so thought to ask here. I need to fix this ASAP as we are stuck in somewhere we can't wait.

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Unable to export default solution from 2013 on premise

    Tin,

    That looks like a bug for me. Obviously you can open a ticket with Microsoft and ask for support but I believe you will get answer that is similar to following - you should not use Default solution to export customizations at all. Question here - why don't you want to create a solution and place all of your customizations inside and export it?

  • Tin Profile Picture
    Tin 1,558 on at
    RE: Unable to export default solution from 2013 on premise

    Yes, I have tried IE 7,8 and chrome as well.

    Yes, I have tried with other non-default solutions all are exporting well.

    Do we have any xrm tool or anything where I can get help to export this default solution? 

  • a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Unable to export default solution from 2013 on premise

    Hello,

    Have you tried to export solution using different browser? Does it work fine when you export non-default solution?

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