Credit Note Release in Pay When Paid function in AX2012

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I am trying to tidy up my supplier accounts in AX2012, however there are some credit notes that are processed against PO's that aren't appearing on the PWP screen & therefore can't be released to allocate.

Can anyone advise how I can do this please?

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Ludwig Reinhard Microsoft Employee on at

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Hi,

Are the credit notes related to the project and the PO?

Best regards,

Ludwig

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Community Member on at

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yes they are project related & linked to a PO

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Ludwig Reinhard Microsoft Employee on at

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Good Moring Isc1209,

Have you recorded the credit note through an approval journal or directly via the PO form? I am asking this because there are a number of issues related to journal based postings with Pay When Paid.

Can you let us know your exact AX2012 version and build no?

Many thanks,

Ludwig

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