Hi, we are currently setting up our Dynamics 365 for Marketing Sandbox and somehow there are no email templates available. Is there a way to import the out of the box templates from microsoft?
Hi KL8,
It sounds like your installation didn't get completed correctly or you didn't run the First Run Experience (FRE) at all. If you didn't complete the FRE, please follow those directions. If you did complete the FRE, then please follow the instructions on how to keep Marketing up to date and run any update that is available. If neither of those work, you could always uninstall Marketing, create a fresh Sandbox and reinstall Marketing. If this isn't an option, then you would need to open a support ticket to have them look into why this is occurring.
Thanks,
Megan
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