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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / D365 app for outlook a...
Microsoft Dynamics 365 | Integration, Dataverse...
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D365 app for outlook and task and set regarding are currently disabled

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Posted on by USA80 26

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I am getting the above error, how can I resolve it.  Email tracking works fine, just not calendar events.

Any help is appreciated, thank you.

I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi USA80,

    Dynamics 365 App for Outlook leverages Server-Side Synchronization to keep your Exchange items in sync with Dynamics 365.

    Please check Appointments, Contacts, and Tasks of Configure default synchronization method in the system settings and Appointments, Contacts, and Tasks of Synchronization Method in user's mailbox settings is Service-Side Synchronization.

    pastedimage1633657886937v1.png

    pastedimage1633657930594v2.png

    Track and Set Regarding are disabled for Appointments in Dynamics 365 App For Outlook message | Demystified | D365 Demystified

    Dynamics 365 App for Outlook experience without Server-Side Synchronization (microsoft.com)

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