Receiving faxes CRM Online

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Posted on by Community Member

I am working with a company that receives fax orders from their customers. They would like to intengrate it into their CRM system. They currently have Lync but only use it as an IM tool and are on an analog phone system. They are a small company so they are on a limited budget. I would like to push them to use Lync and dump the analog phones however I cannot seem to find anything about receiving faxes, there are plenty of add-on's out there that integrate Lync and CRM but I can't seem to find any information on receiving faxes.

Any suggestions would be helpful.

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Mohammad Atif on at

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can you please see garethtuckercrm.com/.../sms-and-fax-integration-for-microsoft-crm-2011 if this gives some information on this requirement .

Thanks,

Mohammad

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Community Member on at

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Mohammad,

Thank you this is useful if you want to send a fax via CRM. But I am looking for a solution to receive faxes.

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Mohammad Atif on at

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I did not found any information/suggestion available on this requirement and we don't have a Document also. may be this can be done programmatically. Please wait for other suggestions on this requirement.

Thanks,

Mohammad

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Community Member on at

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Hi Aimee,

Have you got any solution for FAX inbound ?

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SK-22040800-0 10 on at

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I have similar type of requirement; did you find any solution for this?

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