Voided Receivables Payment

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Posted on by mquez

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I voided a receivables payment that was entered incorrectly, but it still appears in the Bank Deposits window. Why does it still appear there and how do I get it to go away. Since the payment is voided I can't see it anymore when I go to Transactions>Sales>Posted Transactions, thus proving that it was voided. It also shows with a * in the customer inquiry screen.

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Community Member Microsoft Employee on at

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Re: Voided Receivables Payment

mquez,

Check if the deposit is already posted or not. If it is not posted yet, A negative cash receipt for the amount would be posted to Bank Deposits when you void the entry in Receivables. Otherwise, If the deposit is already posted, then a void is done automatically there also. To check the status of Bank Deposit, Go to Financial=>Inquiry=>Check Book Register=> Select the checkbook and print the checkbook register to see the status of deposit.