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Microsoft Dynamics AX (Archived)

Payment Generation Query

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Hi all,

When generating payments, AX picks the supplier name, rather than the bank account name captured on file. We have modified the query to pick the bank details instead (see attached screen shot) however, the export file still picks the supply name. Is there something we are missing here?

Thanks.

Generate-Payment-Query.PNG

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  • Suggested answer
    Syed Fasih Profile Picture
    2,442 on at

    May I ask as to why do you want the Bank account name on the payment file? The fact the vendor name is showing the payment file (ACH and Positive pay), this is a global standard.

    You have said that you have customized the query, you will also need to customer the export formats to exclude vendor name from the file.

    Please mark the answer as verified if the explanations resolves your query.

  • Community Member Profile Picture
    on at

    Hi Syed,

    Thanks for your input. We need the export file to pick the bank account name as payments fail when the supplier name is picked instead. In summary, the receiving bank rejects payments if the file contains the supplier name and there is a mismatch between what we provide and what the bank has on file. Hope this clarifies the situation a bit more in detail.

    Thanks.

  • Verified answer
    Syed Fasih Profile Picture
    2,442 on at

    This means that that you will need to customize the format of the output file.

    Typically this involves direct and continuous involvement of the technical developer with the bank's IT guys as they iron out the deficiencies in the output file. The bank will validate the test file in their test system to ensure that the file is okay.

    In my experiences so far, the output file from Dynamics only gives some of the information needed and almost always we had to customize the output file format to match bank's format.

    Please mark the answer as verified if it solves your query.

  • Community Member Profile Picture
    on at

    Thanks, Syed,

    You are right. We have resulted to modifying the output file as this was where the issue is. Issue has been escalated to a developer for further assistance.

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