Hey,
Wondering if there is any way to send an email from CRM Online as part of a workflow from an non CRM User. Hoping it is possible to send it from a generic email? Or would the generic email require a CRM license to send the emails?
Thanks!
*This post is locked for comments
You can go to settings >>service management >> queue >> create a new queue with incoming email >> click approve email & then click test enable mailbox
Make sure the email id you mention here is part of your exchange, this way you would not need a crm license
Now in workflow >> create email message>> from equal your queue
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,269
Super User 2024 Season 2
#2
Martin Dráb
230,198
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
