Copy item does not copy all the contents

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Posted on by Community Member Microsoft Employee

We have 2 POS and 1 server of RMS 2.0 service pack 4 running under SQL 2005 express. When i copy item to create a new item, it does not copy all the info to the item from the copied item for example it miss the extended description, price, cost, supplier etc. It is happening only at POS1 , POS2 and Server both are working fine. RMS database that both POS's are accessing are on RMS server. POS's are running with XP SP3 and windows updates applied already.

Any solution / suggesstions please ?

Thanks

Syed

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Trent Bourgois on at

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Re: Copy item does not copy all the contents

Hello Syed,

Glad to hear that the ADO interface update fixed the issue. I have found that it fixes a lot of strange issues where it seems like not all the data is being read from the database.

Let us know if you have any other questions.
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Community Member Microsoft Employee on at

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Re: Copy item does not copy all the contents

Thanks alot Trent, your were very helpful as always. Update fixed the issue.
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Trent Bourgois on at

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Re: Copy item does not copy all the contents

Hello Syed,

Thank you for your questions.

Please ensure that this update has been installed on the register:

An application that uses the ADO interface may malfunction, or data loss may occur when the application connects to SQL Server in Windows Vista, in Windows XP, or in Windows Server 2008
http://support.microsoft.com/kb/952287

Let us know if you have any other questions.
Community Member Microsoft Employee on at

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Re: Copy item does not copy all the contents

Is POS1 up to the same RMS hotfix level as the rest of the machines?