Dynamics 365 Multi National implementation

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Posted on by Jossy Vadakkel

Has anyone implemented D3FO across the world i.e. multinational implementation? If so can you explain the process, what approach was used, and the learnings from the experience?

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John Ray Patajo 837 on at

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RE: Dynamics 365 Multi National implementation

Hi Jossy,

Since our direction now goes to the cloud, it will only need a single instance.

I think the Reporting Currency and Accounting Currency play a major role in implementing Multinational Companies, especially for the consolidation process. All the rest will be same-same.

Just to highlight, localization is also critical since it is done by local partners that you really need to b familiarized with.

Regards,

JR

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André Arnaud de Cal... 299,022 Super User 2025 Season 2 on at

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RE: Dynamics 365 Multi National implementation

Hi Jossy,

My two cents here. I do agree with the feedback from Eugen so far. In two scenarios I have seen an implementation in multiple environments because of the latency.

Several countries are not having a localization out of the box. In that case, you have to find partners in those countries who offer a localization. Be aware that the quality standard might be lower compared to Microsoft standards. Also be strict to those partners and ask for real government regulations. Sometimes the partners just try to sell a feature pack with nice to have reports which are far from required. One company did even created an own localization for one country where at that time there was none available. The last time I had to deal with a very large international customer, we found issues in merging multiple partner localizations. For that reason, we continued to higher the quality requirements. We even worked together with partners to get a better compatibility.

You have to think more into security on legal entities or entities per country. Also even data security. In my experience, it was quite OK running one instance.

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Ludwig Reinhard Microsoft Employee on at

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RE: Dynamics 365 Multi National implementation

Hi Jossy Vadakkel,

Can we get a bit to a lower 'flight level' and can you provide us more details about your implementation plan and the countries you want to make rollouts to? Otherwise, you might get general high level answers.

Would be great if you could add some more details.

Many thanks,

Ludwig

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Eugen Glasow 6,359 on at

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RE: Dynamics 365 Multi National implementation

In the past (pre-D365FO) we implemented them "on-prem", since the last 5 years people mostly have been implementing in the cloud, which is logical. Either way, 90% this was a single instance. Only one decided to deploy 3 regional centers (Europe, Singapore, USA) to have service windows / shutdowns by the timezone.

Up until D365FO v10 (2019) there had been no proper secondary / reporting currency. On my projects, financial consolidation was never implemented in D365FO but in external systems (e.g. Hyperion or SAP FI + SAP BW).

The Dynamics Management Reporter can be considered an external system too, but I have never heard of anybody trying to use it for consolidation in the real world. My feeling, it is mostly a marketing / pre-sales gag of Microsoft to use the MR for consolidation.

P.S. The latency issues may only come up in China where they have the infamous "Great Chinese firewall". India <-> Europe it was quite OK and responsive. USA <-> Europe performs like a charm.

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Jossy Vadakkel 10 on at

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RE: Dynamics 365 Multi National implementation

Thanks for your response. Did you have to create a separate instance for each country or did all companies work with one instance? If only one instance, were there any latency issues to access the application? Did you use cloud vs on-prem? How did financial consolidations especially with multi-currency go?

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Eugen Glasow 6,359 on at

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RE: Dynamics 365 Multi National implementation

Most European implementations are multi-national.

With no exceptions we were following the following process (Dynamics partners differ, but the "template" approach is used by them all):

You pick the key subsidiaries with the most revenue and the most complex processes, and start your analysis of these first. Then you derive a "template" solution that unites them and implement / test it in one of those companies. Then you start rolling the solution out to the remaining countries and legal entities.

One project was an exception: they started with the "low handing fruits" and first deployed the solution in small sales representation subsidiaries abroad. Yet the analysis of the core entities had been performed before.

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