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Customer experience | Sales, Customer Insights,...
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Permission Issues

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Posted on by 35

Hi Team

My team members get the following error when trying to 'reshedule' a social media post. 

"U hebt geen prvAppendTomsdyncrm_socialpostingconfigurationmachtiging voor toegang tot msdyncrm_socialpostingconfigurationrecords."
Freely translated:
"U don't have prvAppendTomsdyncrm_socialpostingconfigurationpermission to access msdyncrm_socialpostingconfigurationrecords."
I can't find where this goes wrong. 
Any ideas?
I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi,

    According to the name of the entity in the error message, we can find the entity. It is “Social media account”.

     pastedimage1617766187645v1.png

    Please check the privilege of the user’s security role.

    1. Go to Advanced Settings > Settings > Security > Users. Tick the user who logs in and click the “MANAGE ROLES” button. You’ll get the security role of the user.

     pastedimage1617766196706v2.png

    1. Go to Advanced Settings > Settings > Security > Security Roles. Find the corresponding Role. Grant Access privilege to this role for the "Social media account" entity.

     pastedimage1617766204092v3.png

    Please refer to the following documentation for the specific level and scope of privileges.

    Security roles and privileges - Power Platform | Microsoft Docs

     

    After saving it, the user can get the access to the entity.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Emanuel van der Aalst Profile Picture
    35 on at

    It worked! Thank you. The only question remains: how did that 'out of the box' entity end up being configured like that? Anyway, it's solved.

  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi,

    It' s great to hear that the problem has been solved.

    Only the System Administrator is granted all permissions for all entities, other Security Roles are granted depending on the actual requirements.

    Best Regards,

    Nya

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