Text alignment in RTM email builder

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Posted on by RyanStarlight

Hi all,

When creating an email using only the Real Time Marketing Email Builder (WYSIWYG editor), we've seen Gmail centre-align the text, I'm assuming as a result of being included in a <th> tag. When trying to add style=/text-align:left/ to the <p> and <li> tags manually in the HTML editor, the Builder strips out this style attribute, meaning we can't even override the behaviour. Setting /left-align/ using the text formatting options in the Builder toolbar is similarly unsuccessful.

Is this an issue others have seen? Does anybody know a good workaround??

It would be immensely helpful if the builder either

left the code alone if we add something we need; or
set the text-align as left explicitly.

I'm an email developer, incredibly comfortable in either the WYSIWYG editor or the code, and this has me stumped.

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Dengliang Li Microsoft Employee on at

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Hi,

Have you tried using another mail client to receive RTM emails?
I use both Outlook mailbox and Gmail web version to display the text of the email properly, it won't be central aligned.
Here's the RTM email as designed, with the body text all left-aligned.

Both Outlook mailbox and Gmail web version are normally expected to display email text.

Best Regards,
Dengliang Li

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