News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Emails - Can mobile vi...

Customer experience | Sales, Customer Insights,...

Answered

Emails - Can mobile view be edited so images can be shown in a row?

(1) Share

Report

Report

Posted on by HR-16051202-0

2

Hi,

I have created many email templates and when previewing them they all look perfect on the Desktop and Tablet preview.

When looking at the mobile preview The layout changes a lot and only 1 image can be shown in a row.

For example. in my Header - I have a logo and 3 buttons in a row in 1 Section.

That is shown on mobile is The logo and buttons on 4 rows rather then in the same row aligned.

I have even tested this with small icons in a row such as social media icons, but even they are adding rows and not showing in the same row.

Is it possible to have multiple icons/buttons/images in the same row on the mobile preview using the email editor in customer insights?

thanks,

H

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

Dengliang Li Microsoft Employee on at

Like (1)

Report

Emails - Can mobile view be edited so images can be shown in a row?

Hi,

This is because Wrap columns on mobile is checked.
You should uncheck this option and then it will display correctly in your mobile phone.

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
If you have further questions, please feel free to contact me .

Best Regards,
Dengliang Li

Helpful resources

News and Announcements

🌸 Community Spring Festival 2025 Challenge & Updates🌸

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard

#1

André Arnaud de Cal... 294,110 Super User 2025 Season 1

#2

Martin Dráb 232,866 Most Valuable Professional

#3

nmaenpaa 101,158 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans