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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Emails - Can mobile vi...
Customer experience | Sales, Customer Insights,...
Answered

Emails - Can mobile view be edited so images can be shown in a row?

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Posted on by HR-16051202-0 2
Hi,
 
I have created many email templates and when previewing them they all look perfect on the Desktop and Tablet preview.
 
When looking at the mobile preview The layout changes a lot and only 1 image can be shown in a row. 
 
For example. in my Header - I have a logo and 3 buttons in a row in 1 Section.
That is shown on mobile is The logo and buttons on 4 rows rather then in the same row aligned.
 
I have even tested this with small icons in a row such as social media icons, but even they are adding rows and not showing in the same row.
 
Is it possible to have multiple icons/buttons/images in the same row on the mobile preview using the email editor in customer insights? 
 
thanks,
 
H
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  • Verified answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    This is because Wrap columns on mobile is checked.
    You should uncheck this option and then it will display correctly in your mobile phone.
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     

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