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MS NAV 2018 Webclient , icon are missing in ribbon

Posted on by 5

We have MS NAV 2018 web client  installed in our production env. When trying to access the MS NAV web client, icon in Ribbon is missing in user login page.

I have compare the configuration of Production application server with my Quality server(where this issue is not coming) there is no differences is observed.

Pl help how i can fix this issue.

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  • Suresh Kulla Profile Picture
    Suresh Kulla 43,640 on at
    RE: MS NAV 2018 Webclient , icon are missing in ribbon

    Please check your permissions, I don't think it is an issue with the web client.

  • IT Config Profile Picture
    IT Config 5 on at
    RE: MS NAV 2018 Webclient , icon are missing in ribbon

    Edit button image is missing in ribbon

    Edit image is missing at ribbon level. Also when navigate to other pages like purchase order, contact then  not all the icon are loading .

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,640 on at
    RE: MS NAV 2018 Webclient , icon are missing in ribbon

    Can you please send us the screenshot of the icon you are referring ?

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