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Microsoft Dynamics SL (Archived)

How to void a balanced batch

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I processed a Small Balance/Credit Write Off batch but once I hit release I realized that I did something wrong. I immediately attempted to cancel the process but the batch partially released and the resulting an Invoice and Memo batch, is in the Balanced status. When I open it I do not have the ability to void the batch. In this situation I'd like to have void the batch so whatever was cleared from the account can be reset and put back. Can someone please suggest how can I do this?

 

Many thanks.

 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to void a balanced batch

    A selected few screens don't allow further processing after the batch status becomes balanced and this is one of them.

    The only way to do anything with this batch other than releasing it is by updating or deleting the tables via Management Studio.  The tables would be ardoc, artran and batch.

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