RE: Great Plains - difference between 'sa' and system.admin account
Rebecca
Welcome to the Dynamics GP community.
The "sa" that you see is the absolute super master administrator. That is also the database system administrator "sa". They are one and the same. Good luck asking the password for the "sa" from the DBA group.
The system.admin is probably something your "supplier" created for you to use. I am guessing giving you application level "power user" role.
A given GP login (for the desktop client) will have a corresponding SQL login with the same name. However there is additional encryption in GP.
A given GP login can have access to one or more companies or none. In each company the said login can have the same role or different roles.
These are application roles.
If you are able to go to the administration>User> add/change a new user with your system.admin GP login, then it is quite possible your supplier probably granted the prescribed SQL permissions in SQL database (such as sysadmin role for starters).
If you are unable to add a new user or make changes to an existing user's password etc, you know you are not really a system administrator.
Good luck!