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Microsoft Dynamics CRM (Archived)

PickFromQueue not working

Posted on by 105

Hello,

I am trying to use the action PickFromQueue via the web api but it's not working, any help please? 

I even used the query suggested by jlattimer but it's not working . 

here is my query :

POST /api/data/v9.0/queueitems(76d85f5f-9770-e811-a964-000d3ab6eb93)/Microsoft.Dynamics.CRM.PickFromQueue HTTP/1.1

{"entity":{"@odata.type":"Microsoft.Dynamics.CRM.queueitem","queueitemid":"76d85f5f-9770-e811-a964-000d3ab6eb93"},"SystemUser":{"systemuserid":"1C3BED0C-1114-495E-8FA2-B9E30D5CEFFE","@odata.type":"Microsoft.Dynamics.CRM.systemuser"},"RemoveQueueItem":"false"}



The error message is 

"error": {
"code": "0x8006088a",
"message": "')' or ',' expected at position 8 in '(76d85f5f-9770-e811-a964-000d3ab6eb93)'.",
"innererror": {
"message": "')' or ',' expected at position 8 in '(76d85f5f-9770-e811-a964-000d3ab6eb93)'.",
"type": "Microsoft.OData.ODataException",
"stacktrace": " at Microsoft.OData.UriParser.FunctionCallParser.ParseArgumentListOrEntityKeyList()\r\n at Microsoft.OData

]


Thank you in advance

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  • Suggested answer
    sandeepstw Profile Picture
    sandeepstw 4,601 on at
    RE: PickFromQueue not working

    Hi,

    Please use this thread -

    community.dynamics.com/.../113462

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: PickFromQueue not working

    Hello,

    Try to use following:

    POST /api/data/v9.0/queueitems(76d85f5f-9770-e811-a964-000d3ab6eb93)/Microsoft.Dynamics.CRM.PickFromQueue HTTP/1.1

    {"SystemUser":{"systemuserid":"1C3BED0C-1114-495E-8FA2-B9E30D5CEFFE","@odata.type":"Microsoft.Dynamics.CRM.systemuser"},"RemoveQueueItem":"false"}

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