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Microsoft Dynamics GP (Archived)

Intermittent Print Dialog Box disappearing

Posted on by Microsoft Employee

Has anyone run into this issue before? This is only happening when printing invoices and packing slips.

Users log onto a terminal server. The print dialog box disappears for multiple users, using different printers.

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  • Suggested answer
    RE: Intermittent Print Dialog Box disappearing

    Shelly,

    Please have a look at the default of invoice and packing slips.

    Sales >> Setup >> Sales Order Processing >> Options button

    And Packing slip in the following.

    Sales >> Setup >> Invoicing

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Intermittent Print Dialog Box disappearing

    Hi Babu,

    Thank you for your suggestion. I don't see invoices or packing slip as one of the report options?

  • Suggested answer
    RE: Intermittent Print Dialog Box disappearing

    Shelly,

    Have you look at the whether the print path is un-ticked on posting setup.

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