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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Customer Invoice email
Small and medium business | Business Central, N...
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Customer Invoice email

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Posted on by LF-16052033-0 234
We want to send the customers and email of the invoice to accounts payable (bill-to address) which can be a different email address to where we are sending a tracking email. How do you specify the different emails addresses used for the customer?

Can you specify which email use to send the invoice to atomically always use that email for that customer?
 
Can you add multiple email addresses to the customer? 
Categories:
Dynamics 365 Business Central
  • Suggested answer
    Ben Baxter Profile Picture
    Ben Baxter 5,073 Super User 2024 Season 2 on at
    Customer Invoice email
    Yes, you can define specific email(s) for specific documents relating to the Customer.  You do this in the "Document Layouts" found on the Customer Card > Customer menu, as shown in the below screenshot.
     
    You can define the specific email per report type, custom layout, custom email layout, and separate multiple emails with a semicolon (as shown in the below screenshot).  This allows you to have different invoice layouts per Customer if needed.
     
    Hopefully this helps get you on the right path.  I'm sure there are Microsoft Learn segments on this, but I would also encourage you to reach out to your partner for more information.
     
    Best Regards,
    Ben Baxter
    Accent Software Inc
  • Suggested answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    Customer Invoice email
    Hi,
     
    Please check the YUN ZHU'S blog regarding the topic: How to add multiple email addresses to a customer/vendor/contact.
     
    Best Regards,
    Judy

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