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Customer experience | Sales, Customer Insights,...
Suggested Answer

Manage multiple subscription centers without external website

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Posted on by 35

Hello everyone,

I got this request for the subscription procedure:

to set up several subscription centers (several pages with their own form) that would be used separately, on different emails. Eg: Newsletter 1 will have a link to the subscription center nr. 1, Newletter 2 will have the subscription center nr. 2, etc. The idea is to not show all the other newsletters when unsubscribing, but only the one from which the user has clicked on the email.
The client would like to use marketing subscription pages in order to achieve this and they don't have an external site that would allow this.
They don't want to have to change each time the default settings in order to chose the right subscription center, as the tool will be used by different teams at the same time and they'd like to create emails seamlessly, without using too many settings before sending their email.



I'd like to know what is your opinion on such a scenario and is there a way to achieve this without an external site?
Many, many thanks ! All suggestions or opitions will be welcomed !


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I have the same question (0)
  • Nya Profile Picture
    29,060 on at

    Hi,

    Would you please attach some screenshots to describe the issue more clearly?

  • ABCH_21 Profile Picture
    35 on at

    Thank you Nya for your reply,

    I just added a few images, I hope this helps. Thanks again !

  • entertainment Profile Picture
    40 on at

    I agree with this information. Thanks for your precious post.

  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi ABCH_21,

    Have you tried to create two subscription centers and set two content settings in your app?

    Here is a similar issue which you can refer to:

    (+) Combine two subscription Centers in one Marketing E-Mail - Dynamics 365 Marketing Forum Community Forum

  • ABCH_21 Profile Picture
    35 on at

    Thank you very much Nya, yes, I did read that post that is also interesting. In my understanding, the solution in that other case proposes one link from an external page, eg "in my test, I added external subscription center(link 1)", correct me if i'm not right.
    In my present case I don't have an external page, i must try to use only Marketing app tools.
    If you see any other solution or if i'm missing somthing, please let me know.
    Again, huge thanks for trying to help us with this.

  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi,

    The "external subscription center" is just an example to distinguishing the two subscription centers.

    The subscription center created within the marketing app will also work.

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