On Hold shows on Select Purchase Order items during vouchering

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Where on v10 of Great Plains (soon moving to v2015) My accounts payable clerk is getting a ON HOLD notice on the Select Purchase Order Items screen when vouchering. I check the vendor and it was not on hold but it's still showing during vouchering. I selected ON HOLD saved the vendor and unselected it and saved and they were able to processes payables again but the ON HOLD is still showing on the screen. Any ideas what would cause this.

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