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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How to delete managed ...
Microsoft Dynamics CRM (Archived)

How to delete managed solution? I have error!

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Posted on by LeonardBertone 165

Hi!

I tried to delete my (managed) solution, but i got error :

_3A043A043A04_1.PNG

It has dependencies in the Ribbon!

How can I fix it ?

Thank you!

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  • gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi,

    Please share the log file here .

  • LeonardBertone Profile Picture
    LeonardBertone 165 on at

    Log file is:

    ===================================================

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The action was failed after 0 times of retry. InnerException is: Solution dependencies exist, cannot uninstall.DependencyCount : 5

    RequiredComponentObject details: Id : 7df947ba-ec07-e711-80e5-3863bb351f50, Type : WebResource, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : :pdfflr.ApplicationRibbon.logOutCommand, Id : 5c51e4bd-566d-e811-a955-000d3af3e7d5, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command

    RequiredComponentObject details: Id : 88b277b2-d807-e711-80e5-3863bb351f50, Type : WebResource, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : :CustomAction:pdfflr.ApplicationRibbon.{!EntityLogicalName}.DaDaDocsMainButton.CustomAction, Id : 5e51e4bd-566d-e811-a955-000d3af3e7d5, Type : RibbonDiff, ParentComponentDisplayName : Ribbon Difference

    RequiredComponentObject details: Id : bd2de795-d807-e711-80e5-3863bb351f50, Type : WebResource, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : :CustomAction:pdfflr.ApplicationRibbon.{!EntityLogicalName}.DaDaDocsMainButton.CustomAction, Id : 5e51e4bd-566d-e811-a955-000d3af3e7d5, Type : RibbonDiff, ParentComponentDisplayName : Ribbon Difference

    RequiredComponentObject details: Id : 27d9bb5e-cee6-e611-80d6-3863bb35ff48, Type : WebResource, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : :pdfflr.ApplicationRibbon.SelectorCommand, Id : 5d51e4bd-566d-e811-a955-000d3af3e7d5, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command

    RequiredComponentObject details: Id : 17135615-7a70-4f3a-9a78-c55eae6e57ed, Type : Entity, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : , Id : 88192a3e-e15f-e811-a959-000d3af3483c, Type : SiteMap, ParentComponentDisplayName : .Detail:

    <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance&quot; xmlns="schemas.microsoft.com/.../Contracts&quot;>

     <ActivityId>c2a84a17-db70-4077-8165-81c3b0931f09</ActivityId>

     <ErrorCode>-2147159995</ErrorCode>

     <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic&quot; />

     <Message>The action was failed after 0 times of retry. InnerException is: Solution dependencies exist, cannot uninstall.DependencyCount : 5

    RequiredComponentObject details: Id : 7df947ba-ec07-e711-80e5-3863bb351f50, Type : WebResource, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : :pdfflr.ApplicationRibbon.logOutCommand, Id : 5c51e4bd-566d-e811-a955-000d3af3e7d5, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command

    RequiredComponentObject details: Id : 88b277b2-d807-e711-80e5-3863bb351f50, Type : WebResource, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : :CustomAction:pdfflr.ApplicationRibbon.{!EntityLogicalName}.DaDaDocsMainButton.CustomAction, Id : 5e51e4bd-566d-e811-a955-000d3af3e7d5, Type : RibbonDiff, ParentComponentDisplayName : Ribbon Difference

    RequiredComponentObject details: Id : bd2de795-d807-e711-80e5-3863bb351f50, Type : WebResource, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : :CustomAction:pdfflr.ApplicationRibbon.{!EntityLogicalName}.DaDaDocsMainButton.CustomAction, Id : 5e51e4bd-566d-e811-a955-000d3af3e7d5, Type : RibbonDiff, ParentComponentDisplayName : Ribbon Difference

    RequiredComponentObject details: Id : 27d9bb5e-cee6-e611-80d6-3863bb35ff48, Type : WebResource, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : :pdfflr.ApplicationRibbon.SelectorCommand, Id : 5d51e4bd-566d-e811-a955-000d3af3e7d5, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command

    RequiredComponentObject details: Id : 17135615-7a70-4f3a-9a78-c55eae6e57ed, Type : Entity, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : , Id : 88192a3e-e15f-e811-a959-000d3af3483c, Type : SiteMap, ParentComponentDisplayName : .</Message>

     <Timestamp>2018-06-13T11:44:46.615473Z</Timestamp>

     <ExceptionRetriable>false</ExceptionRetriable>

     <ExceptionSource i:nil="true" />

     <InnerFault i:nil="true" />

     <OriginalException i:nil="true" />

     <TraceText i:nil="true" />

    </OrganizationServiceFault>

  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at

    Have you changed anything on the ribbon buttons related to this solution from default or other solution

  • LeonardBertone Profile Picture
    LeonardBertone 165 on at

    1 moment

  • Friyank Profile Picture
    Friyank 944 on at

    It seems you have some dependent component installed 
     there are some 5 component which need to be uninstalled 

    Solution dependencies exist, cannot uninstall.DependencyCount : 5

    RequiredComponentObject details: Id : 7df947ba-ec07-e711-80e5-3863bb351f50, Type : WebResource, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : :pdfflr.ApplicationRibbon.logOutCommand, Id : 5c51e4bd-566d-e811-a955-000d3af3e7d5, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command

    RequiredComponentObject details: Id : 88b277b2-d807-e711-80e5-3863bb351f50, Type : WebResource, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : :CustomAction:pdfflr.ApplicationRibbon.{!EntityLogicalName}.DaDaDocsMainButton.CustomAction, Id : 5e51e4bd-566d-e811-a955-000d3af3e7d5, Type : RibbonDiff, ParentComponentDisplayName : Ribbon Difference

    RequiredComponentObject details: Id : bd2de795-d807-e711-80e5-3863bb351f50, Type : WebResource, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : :CustomAction:pdfflr.ApplicationRibbon.{!EntityLogicalName}.DaDaDocsMainButton.CustomAction, Id : 5e51e4bd-566d-e811-a955-000d3af3e7d5, Type : RibbonDiff, ParentComponentDisplayName : Ribbon Difference

    RequiredComponentObject details: Id : 27d9bb5e-cee6-e611-80d6-3863bb35ff48, Type : WebResource, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : :pdfflr.ApplicationRibbon.SelectorCommand, Id : 5d51e4bd-566d-e811-a955-000d3af3e7d5, Type : RibbonCommand, ParentComponentDisplayName : Ribbon Command

    RequiredComponentObject details: Id : 17135615-7a70-4f3a-9a78-c55eae6e57ed, Type : Entity, ParentId : 00000000-0000-0000-0000-000000000000, DependentComponentObject details : ObjectName : , Id : 88192a3e-e15f-e811-a959-000d3af3483c, Type : SiteMap, ParentComponentDisplayName 

    Check this in your default solution. and remove those first. and then try to uninstall managed solution. 

  • LeonardBertone Profile Picture
    LeonardBertone 165 on at

    No, I've only  installed my solution, but no ribbon changes were made

  • LeonardBertone Profile Picture
    LeonardBertone 165 on at

    Thank you for your answer, but, i can't find in my Default solution these files! :(

  • LeonardBertone Profile Picture
    LeonardBertone 165 on at

    How can I uninstall components in a MANAGED solution, if I can not find them in default solution?

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