Routing Rules

(0) Share

Report

Posted on by Ranjani K

Hi,

Whenever i was clicking the answer of a patricular question in the survey test mode the show and hide option is not working.It requires double clicking on the page.anyone came across with this issue?

Thanks.

*This post is locked for comments

All responses (3)

Answers (2)

Verified answer

Ranjani K 55 on at

Like (0)

Report

RE: Routing Rules

If you are trying with question type as single response type and you are using Single Response Type as Radio button it's requires double click.
Ranjani K 55 on at

Like (0)

Report

RE: Routing Rules

Thanks Rajkumar.

I created response routing rules based on above link.but, still am facing the problem.the response is not taking within one click on the option.it requires double clicking on the page.
Verified answer

Rajkumar Rajaraman on at

Like (0)

Report

RE: Routing Rules

Refer this:

www.inogic.com/.../display-survey-questions-conditionally-for-voice-of-customer-in-dynamics-crm-2016