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Finance | Project Operations, Human Resources, ...
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Wrong quantity in shipment after "cancel work line"

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Posted on by 164

Hello all, 

i hope that i found the cause for this error, please help, 

here is my scenario : 

I created a sale order with one item with quantity 10, cretae a load with this sales order, release to warehouse and a work is generated with quantity 10.

so i have my load, work generated and shipment also.

Load:

pastedimage1600423870578v1.png 

work :

pastedimage1600424065637v2.png

shipment : 

pastedimage1600424168050v4.png

now i will use the function "cancel work line" with quantity 3

pastedimage1600424327977v6.png

pastedimage1600424358853v8.png

so quantity in work will be 7 --> 10 - 3 

but the quantity in the shipment became 13 (increased by 3 and not deacreased) , is that normal ? any setting ? or bug ?

pastedimage1600424501141v9.png

is there any explication for this ?

thanks in advance.

I have the same question (0)
  • Pola Profile Picture
    182 on at
    RE: Wrong quantity in shipment after "cancel work line"

    Hii Hedi,

    this issue has been fixed in one of dynamics's hotfixes.

    Regards,

    Pola  

  • hedi1012 Profile Picture
    164 on at
    RE: Wrong quantity in shipment after "cancel work line"

    Hi Ludwig,

    Thanks for your reponse, appreciate that

    Best regards,

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Wrong quantity in shipment after "cancel work line"

    Good morning hedi1012,

    What you describe is a known bug that has been resolved with a hotifx that you can download from LCS.

    Please see:

    Issue 3950612 - Resolved

    KB number: 4137012

    fix.lcs.dynamics.com/.../Details

    Best regards,

    Ludwig

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