Wrong quantity in shipment after "cancel work line"

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Posted on by hedi1012

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Hello all,

i hope that i found the cause for this error, please help,

here is my scenario :

I created a sale order with one item with quantity 10, cretae a load with this sales order, release to warehouse and a work is generated with quantity 10.

so i have my load, work generated and shipment also.

Load:

work :

shipment :

now i will use the function "cancel work line" with quantity 3

so quantity in work will be 7 --> 10 - 3

but the quantity in the shipment became 13 (increased by 3 and not deacreased) , is that normal ? any setting ? or bug ?

is there any explication for this ?

thanks in advance.

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Answers (1)

Pola 182 on at

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RE: Wrong quantity in shipment after "cancel work line"

Hii Hedi,

this issue has been fixed in one of dynamics's hotfixes.

Regards,

Pola
hedi1012 152 on at

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RE: Wrong quantity in shipment after "cancel work line"

Hi Ludwig,

Thanks for your reponse, appreciate that

Best regards,
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Ludwig Reinhard Microsoft Employee on at

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RE: Wrong quantity in shipment after "cancel work line"

Good morning hedi1012,

What you describe is a known bug that has been resolved with a hotifx that you can download from LCS.

Please see:

Issue 3950612 - Resolved

KB number: 4137012

fix.lcs.dynamics.com/.../Details

Best regards,

Ludwig