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Reverse inventory movement work for more than one line does not complete. It gives error "Insufficient inventory transactions

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Hi All,

We are using Dynamics 365 update 8 and we are not able to process inventory movement work creation from reverse work option from load for more than one line.

The process steps are as follows.

1- Create sales order for two line items

2- Release to warehouse 

3- Complete work to pick the items fro location and put to pack location

4- Now navigate to load of the work and click "Reverse work" and use option "Move items based on location directive" (You can use "Move items to this location also")

5- AX gives an notification that an inventory movement work has been created 

6- Go back to all work and you find the previous work is cancelled and a new inventory movement work created to pick 2 items from pack location and put to respective locations.

7- Now try to complete this inventory movement work using mobile device and on the first screen (pick items) itself AX gives error "Insufficient inventory transactions" as you try to pick the items.

The strange part is if you do the same process for a work which has only one item in it it works but if you have more than one item it does not.

We debugged and suspect the transactions in the work inventory transactions table for more than one item in work has some issue.

Any idea.

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  • Verified answer
    Sagar Suman Profile Picture
    Sagar Suman 5,960 on at
    RE: Reverse inventory movement work for more than one line does not complete. It gives error "Insufficient inventory transactions

    Hi All,

    We got the issue identified and its a Microsoft bug which has now been fixed after we opened a case with them.

    The hot fix for the Dynamics 365 can be downloaded and used to fix this bug.

    Hot fix KB4075087 is now released for the issue.

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