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Microsoft Dynamics GP (Archived)

Cash Receipts - Posting as a deposit

Posted on by 135

I think this is a setting issue.  However, whenever I enter a cash receipt it is posting it as a deposit automatically.  It is posting each check as a deposit and does not ask me if I want this option.  If anyone can tell how to change it so I can post the cash receipt then do the deposit from the deposit entry window I would great appreciate it.

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cash Receipts - Posting as a deposit

    The solution is to disable Payment Document Management in Microsoft Dynamics GP: Customization: Customization Status.  

    From the KB you had posted.  Just needed to research how to find it and disable it.

    METHOD 3 - If your cash receipts are automatically posting to Bank Rec as individual deposits, verify if you have the Payment Document Management (PDM) module installed. This module will also affect the behavior of payment windows in both Payables and Receivables Management (ie. hanging when saving or posting), so it is not recommended for a U.S. install (so please do not install PDM for the sake of getting your cash receipts to auto-deposit or you may run into other issues). Often all modules get installed during an upgrade or initial installation and this module was installed by mistake. If you need to remove it, you can remove it from your Dynamics.set file and test again, or uninstall it from Microsoft Dynamics GP in Programs and Features.

    The solution is to disable Payment Document Management in Microsoft Dynamics GP: Customization: Customization Status.  

    Once disabled it now doesn't skip the deposit screen.

    Problem solved.

    Thanks.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cash Receipts - Posting as a deposit

    The solution is to disable Payment Document Management in Microsoft Dynamics GP: Customization: Customization Status.  

    From the KB you had posted.  Just needed to research how to find it and disable it.

    METHOD 3 - If your cash receipts are automatically posting to Bank Rec as individual deposits, verify if you have the Payment Document Management (PDM) module installed. This module will also affect the behavior of payment windows in both Payables and Receivables Management (ie. hanging when saving or posting), so it is not recommended for a U.S. install (so please do not install PDM for the sake of getting your cash receipts to auto-deposit or you may run into other issues). Often all modules get installed during an upgrade or initial installation and this module was installed by mistake. If you need to remove it, you can remove it from your Dynamics.set file and test again, or uninstall it from Microsoft Dynamics GP in Programs and Features.

    The solution is to disable Payment Document Management in Microsoft Dynamics GP: Customization: Customization Status.  

    Once disabled it now doesn't skip the deposit screen.

    Problem solved.

  • MattPaulen Profile Picture
    MattPaulen 6,910 on at
    RE: Cash Receipts - Posting as a deposit

    And you don't have Analytical Accounting active or Payment Document Management installed?  If neither of those two, I'm not sure what else would cause them to deposit automatically.  Do you have any third party products?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cash Receipts - Posting as a deposit

    I tried the KB article.  We would be Method 2, but that checkbox isn't checked.

    Any other ideas?

  • Suggested answer
    MattPaulen Profile Picture
    MattPaulen 6,910 on at
    RE: Cash Receipts - Posting as a deposit

    See this KB article:  support.microsoft.com/.../3098833

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cash Receipts - Posting as a deposit

    Sue-

    We are having the same problem.  Have you been able to fix this problem?

  • sueconrod Profile Picture
    sueconrod 335 on at
    RE: Cash Receipts - Posting as a deposit

    This is happening to my customer who is in testing on GP2015 R2 and I checked and the Automatically Create Cash Deposits is not marked in the Company Options window and whenever they go in and do a cash receipt it is creating the deposit.

    Anybody got any suggestions on how we turn this off?

    Sue

  • L Vail Profile Picture
    L Vail 65,271 on at
    Re: Re: Re: Cash Receipts - Posting as a deposit

    Hi,

    Could you walk us through exactly which windows you access when a cash receipt is received. My husband uses a method that works as you described, but he goes through some unique steps to accomplish it.

    Thanks,

    Leslei

  • Jennifer Feldra Profile Picture
    Jennifer Feldra 135 on at
    Re: Re: Re: Cash Receipts - Posting as a deposit

    I do not think that I am using analytical accounting.  If I was what would I do to change the setting?  Thanks again

  • Sunbeam De Jesus Profile Picture
    Sunbeam De Jesus 3,930 on at
    Re: Re: Re: Re: Cash Receipts - Posting as a deposit

    sorry it should read.

     

    'its not a 3rd party its part of MS dynamics'

     

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