Auto Charges Applied Based on Shipped Qty

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Posted on by Johnny D365

Hello,

Currently I have line-level auto charges configured which get applied correctly according to the sales order line qty. However, if the line gets shorted during the shipping process, the auto charge is invoiced based on the original qty on the line. Is there a way to invoice the auto charge based on shipped qty and not requested qty(not the qty on the order line but the qty that was packing slip posted)?

Thanks

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Johnny D365 4 on at

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Auto Charges Applied Based on Shipped Qty

Thank you for your help Anthony. It seems as though my predecessors left me some code modification here....:)
Community member 32 on at

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Auto Charges Applied Based on Shipped Qty

Hi Johnny.
You may be right, I would need to test some different scenarios. I used Category: Pcs., I don't have the Category option you do, but sounds like it would work the same way.
The scenario I tested was a single sales order line, qty 5, and shipped 3. The charge amount on the invoice was for a qty of 3.
If the Auto charge was setup as item specific, it should only prorate the charge to that line?
Johnny D365 4 on at

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Auto Charges Applied Based on Shipped Qty

Hi Anthony,

Thanks for your response. My Category is 'Charges Lbs.'. My understanding of the 'Prorate' setting is that it simply applies the charges evenly across lines?

Thanks
Community member 32 on at

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Auto Charges Applied Based on Shipped Qty

Hi Johnny.
I'll assume the auto charge Category is 'Pcs'? If you set Prorate to Yes in the Charge code setup, the auto charge will apply x the invoiced quantity.