My distribution center/warehouse (not associated to any retail store) is not showing up in ship from list when creating a customer order on MPOS

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Posted on by TripleA

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Dear all,

I have a problem. My distribution center/warehouse (not associated to any retail store) is not showing up in ship from list when creating a customer order on MPOS.

The DC/warehouse has been marked as store from the warehouses screen. It is displayed in the inventory lookup as well but when I go and create a customer order and click on the ship from button, the list that pops up only has retail stores and no individual warehouses.

Can anyone let me know if this is the intended behavior or I am missing some configuration?

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Oksana Kovaliova 3,597 on at

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RE: My distribution center/warehouse (not associated to any retail store) is not showing up in ship from list when creating a customer order on MPOS

Hi,

This is by design, unfortunately.

The workaround usually is to create dummy store linked to DC warehouse - and then it can be normally used in POS.
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Xusheng on at

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RE: My distribution center/warehouse (not associated to any retail store) is not showing up in ship from list when creating a customer order on MPOS

Thanks for your clarification. I think this should by design. Currently it only support ship from store. I suggest you log a new service request to double confirm with Microsoft retail support team.
TripleA 110 on at

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RE: My distribution center/warehouse (not associated to any retail store) is not showing up in ship from list when creating a customer order on MPOS

Hi Steven, I forgot to mention in the original problem description that the warehouse is part of the fulfilment group assignment for the retail store.
Xusheng on at

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RE: My distribution center/warehouse (not associated to any retail store) is not showing up in ship from list when creating a customer order on MPOS

You need add you warehouse to the store "Fulfillment group assignment"?

Please let me know the result?