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Refund procedures

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I have practiced creating refund checks for unapplied monies on the National level and the child level.  On the National level, the transaction seems to clear out remaining amount to zero when I look up transaction inquiry for that group.  On the child level, I processed an unapplied monies refund today, and I noticed the payment transaction and the refund debit transaction still showed the transaction balance.  How does that clear out to zero?  Is there an extra step I must take? Please advise.

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    Refund procedures
    Will Venmo refund money if scammed :-
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