Hello!
We are facing a problem, We post the Sales Invoice , But it does not create any entry into GL , and the Invoices are not appearing in the Unposted list in Sales Transaction Entry of Invoice Type.
Kindly help us in this regard,
Hilal Uddin
IT Project manager
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Dear Tim & Mohammad
I appolgy for delay reply
This might be happening due to not full user access , I gave the user full access .
For Invoices a batch entry is created now in GL after posting , But problem is that all those invoices are also printed for those threre were no entry SLSTE created in GL.
After Posting one invoice only successfully , the user is facing a problem with the error " Your previous transaction-level has not finished processin please allow time to finish ........... " and he can not proceed , I ran this query " Delete SY00500 where BACHNUMB = User ID 'John '
Again he is able to post only one invoice and after that again the same error " Your previous transaction-level has not finished processin please allow time to finish ........... " .
I think this is happening due stucked up records ,
How to post those records/batches/invoices in GL as they are not appearing in the Sales invoice look up ?
How to eliminate this error permanantly
Kindly Help
Hilal Uddin
Regards,
I would also look to see if there are batches created at the GL by your sales posting process which themselves are unposted. I've seen that when the fiscal period is open for sales but closed for GL and when we have an unbalanced GL entry. We get that a bit as the logic to round a markdown does not match the ext price rounding so once or twice a month we have an unbalanced GL entry posted from sales but hung at the GL.
Open Transactions -> Financial -> Batches and see if you have any batch names starting with SLSTE
Tim
1. Check Tools>> Routines>> Batch Recovery and make sure that your batch is not stuck there.
No batch stuck Up.
2. Check if your transaction affected your customer or not.
No, The transaction are also not affecting the Customer . I checked in Customer Order inquiry report and I found all invoices those are posted from Sales Transaction entry, but still appearing in the Unposted option.
Now how to post all these invoices as these are not appearing in the Sales Transaction Entry Window
3. Check if the transaction exit in GL open transactions and the journal is unposted. -
There is no transaction available in GL for the problematic ones. So , not came into GL
4. Check your posting setup and make sure that "Post to GL" is marked for "Sales Transaction Entry". I checked that option and it was marked , I will post today some invoices , then I will see the results.
5. but it could also be if the sales is for 0 dollars and if the items have 0 cost. There would be nothing to post.
The items cost is '0' for some items but not all , But before posting was o.k even with '0' cost.
Kindly answer for No.2 .
Regards,
Hilal Uddin
Mohammad has a great starting point, but it could also be if the sales is for 0 dollars and if the items have 0 cost. There would be nothing to post.
Dan Liebl, CMA CPIM | Senior Consultant | OTT,Inc | DLiebl@OTT-inc.com
Hilal,
Many things to validate:
1. Check Tools>> Routines>> Batch Recovery and make sure that your batch is not stuck there.
2. Check if your transaction affected your customer or not.
3. Check if the transaction exit in GL open transactions and the journal is unposted.
4. Check your posting setup and make sure that "Post to GL" is marked for "Sales Transaction Entry".
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