web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)

How to setup reason code when cancel the Sales Quotation

(0) ShareShare
ReportReport
Posted on by 46

Hello Expert,

when i try to cancel the Sales Quotation(Status = Sent) then it ask for reason to cancel and there no value defined in drop down, can you please tell me how to define Reason Code to cancel the sales quotation.

*This post is locked for comments

I have the same question (0)
  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    All reason codes are defined in the financial reason code table in the OrgAdmin module. Also in other modules, such as AR or AP you can find tables that show module specific reason codes based on the table in OrgAdmin. Please see technet.microsoft.com/.../gg242861.aspx

    Best regards

    Ludwig

  • Verified answer
    Sohaib Cheema Profile Picture
    49,664 Super User 2026 Season 1 on at

    Can you see a form under following path?

    Sales and marketing >> Setup >> Opportunities >> Reason

     

    Have you specified any reasons there?

     

     

  • Verified answer
    SHOXF Profile Picture
    490 on at

    You can create cancel reason by following this navigation : Sales & Marketing > Setup > Opportunities > Reason code.

    7608.ax.jpg

    If the post is helpful in that it provides the solution, please mark as Verified to help other members.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
CP04-islander Profile Picture

CP04-islander 24

#2
Michel ROY Profile Picture

Michel ROY 14

#3
Jagadabi Profile Picture

Jagadabi 6

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans