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Hello there,
My question stems from configuring several entities for mobile offline as referenced in Microsoft's Customer Engagement documentation. Our organization data download filter on appointments is set to look at 'Created On' date in the last 90 days. This means that we are taking the last 90 days of appointments in CRM and sending them to the Azure offline database to make them available to users in their mobile devices when they go offline. In order to test the organization data download, I created a number of appointment records and setup the 'Created on' date for some records to over 90 days by using the overriddencreatedon field (created on date is greater than 90 days from today's date). For those who are not familiar with 'overriddencreatedon', please see this article.
When I do an advanced find for those records and I pull both the 'Record Created On' and 'Created On' dates, I can see that 'Created On' has the date greater than 90 days, just as I wanted. The 'Record Created On' date was updated by CRM to the date and time of when I imported the record.
Given that in my Organization Download Filter says: Created On Last X days 90
When users go offline, the data synchronized is ignoring this filter and instead it appears to be using the 'Record Created On' field/value.
Has anyone else run into a similar issue? Is this behavior by design or is this a bug?
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