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Customer experience | Sales, Customer Insights,...
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CRM 2013 Outlook add-in .NET error

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Hi,

We are using CRM 2013 add-in in Outlook on Windows 10 and some users are getting .NET Framework error invalid index when opening Outlook with the add-in enabled. We have ran windows updates, office repairs and updates, uninstalled\reinstalled .NET, and re-installed the  CRM add-in. I saw a few threads on this subject but there was not a true fix that works. Does anyone have a fix that they have used to resolve this issue?

Thanks

Larry

System.Runtime.InteropServices.COMException (0x8002000B): Invalid index. (Exception from HRESULT: 0x8002000B (DISP_E_BADINDEX))

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