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Suggested answer

Can't find Online Store

Posted on by 375

Hello every one,

i create an e-commerce environment in my d365 sandbox environment and create an online store but when go to site builder to configure i couldn't find the online store


  • Suggested answer
    Sam Jarawan Profile Picture
    Sam Jarawan on at
    RE: Can't find Online Store

    You should be getting a drop down, it appears it's not being populated.  It looks like a problem that we'll need some support engineers to investigate.  Can you open a support ticket.



  • AhmedSaeed Profile Picture
    AhmedSaeed 375 on at
    RE: Can't find Online Store

    Hi Sam,

    unfortunately there is no drop down  list


    and also after run sync for channel database i found the following failure , i that my cause a problem ?


  • Sam Jarawan Profile Picture
    Sam Jarawan on at
    RE: Can't find Online Store

    Hi Ahmed,

    Looks like something may be up with your environment, you should see a drop down that lists the names, for example below is a screen shot when I select "New site" in site builder, can you try that out and see what it shows you in the drop down or if no drop down appears?




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