web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

3 Tier Contact/Organisation Category/Classification?

(0) ShareShare
ReportReport
Posted on by 27

3 Tier Contact/Organisation Category/Classification

I am wanting to create a field that allows categorising of contacts in the system. Looking to create a three tier ‘choice’ or something similar field, just wondering how I would create them in Dynamics.

A contact could have a tier 1, 2 and 3 or several options of any of the options.

A example of the tiers are:

Tier 1 - 
     Tier 2 
          Tier 3
          Tier 3
     Tier 2 
     Tier 2 
          Tier 3
          Tier 3
Tier 1 - 
     Tier 2 
     Tier 2 

Would anyone have any suggestions on how this could implemented or an example of something similar would be much appreciated.

I have the same question (0)
  • NZ_James Profile Picture
    27 on at
    RE: 3 Tier Contact/Organisation Category/Classification?

    Just re-posting this to see if anyone has any thought.

  • Ray Profile Picture
    1,537 on at
    RE: 3 Tier Contact/Organisation Category/Classification?

    You can create create a 1 : N relationship(or a lookup field) and set hierarchical to true.

    You may read about this article(click this link).

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 228

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 156 Super User 2025 Season 2

#3
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 149

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans