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Customer experience | Sales, Customer Insights,...
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3 Tier Contact/Organisation Category/Classification?

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Posted on by 27

3 Tier Contact/Organisation Category/Classification

I am wanting to create a field that allows categorising of contacts in the system. Looking to create a three tier ‘choice’ or something similar field, just wondering how I would create them in Dynamics.

A contact could have a tier 1, 2 and 3 or several options of any of the options.

A example of the tiers are:

Tier 1 - 
     Tier 2 
          Tier 3
          Tier 3
     Tier 2 
     Tier 2 
          Tier 3
          Tier 3
Tier 1 - 
     Tier 2 
     Tier 2 

Would anyone have any suggestions on how this could implemented or an example of something similar would be much appreciated.

I have the same question (0)
  • NZ_James Profile Picture
    27 on at

    Just re-posting this to see if anyone has any thought.

  • Ray Profile Picture
    1,537 on at

    You can create create a 1 : N relationship(or a lookup field) and set hierarchical to true.

    You may read about this article(click this link).

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