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Hi,
I happen to support one client that when I simply create SO line and input item number, the system defaults value in 'Return cost price' field.
But when I check in application of another client by creating SO line and inputting item number, it doesn't have the value default to this field.
Can anyone tell me what is 'Return cost price' field in SO lines for, where is the value from and how to have the value defaulted?
The only time I have seen this field defaulted is when using create credit note function then system will input 'Return lot ID' and 'Return cost price' fields. Apart from this I haven't seen this field with value.
Thank you so much,
Kullarat
This is just item's unit cost price at the moment of sales order creation (for that site). The reason why you are seeing zero is that there is no cost for that item, means, you don't have any purchase order invoice for that item.
From what I understand this field gives you an indication of the current cost per unit of the product which is "saved" on the order line at the time the line is created.
The fact that you see this value 0 in other D365 environments means that you raised orders for products that do not have a cost which would be not correct.
Hello Komi,
Thank you so much for you replying. I have seen that article already but that is to do return order but in my case, I didn't do return order at all, just simply creating new SO and inputting item number then the value appears on 'Return cost price' field whiles the 'Return lot ID' field is empty because I neither created return order nor credit note which makes sense. That's why I don't understand how the value appears on 'Return cost price' field without doing return order nor credit note.
Thank you.
Hello Kullarat Berrie,
This explain better
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