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Hi all,
I've created a workflow wich is able to create an E-Mail record with alle required infromation (from, to and subject). I am able to see all created E-Mail in my view "My Draft Email". When I open each of them and click "send" the E-Mail will sent vie my Outlook during the Synchronisation -> it works so far.
What I'd like to do is to send all draft E-Mail automaticly with using a workflow and I'v already created one (see Screenshot).
This process dosen't work.
All selected E-Mail are moving in "My Pending Email" with Status reason as "Pending Send". Normaly i should now get the Mails sent when I sinchronize my Outlook with CRM, but nothing happens.
When I open a draft Email and click on "Send" it works. The Email will sent from my Outlook.
Have anyoune an idea how can I solve this issue?
Thanks
BG
Leon
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any news?
I have found a solution, I use the crm workflowtools to sent the mails
Hi,
unfortunatly i couldn't finde any solution for it. Only in Connection with Outlook can I use the workflow (see Davids Suggestion). If I Change to Server side it doesn't work.
Hello David,
thank you for your advice. Now I've changed the E-Mail-Sender to our CRM-Status-User. This user has verified E-Mail-Adress which is registred as a Mailbox with "outgooing" as "Success".
I have now same Problem like with my User before: Now when I click to "send" it works, I can receive the E-Mail, but when I start the Workflow to send all Draft-E-Mails together the Status Keep staying as "pending send".
P.S. I get this message but I have no idea what i have to do or what does it mean
"This message has not yet been submitted for delivery. For more information, see help."
Do you have any Idea?
thanks
Leon
Hi Leon.
Great!
Mark Davids answer as verified. :)
Kind regards,
Karsten
Thank you so much!!
It works now!
BR
Leon
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