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Supply chain | Supply Chain Management, Commerce
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Production work orders for repairs

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I am looking for a way to handle repairs of a component within an BOM assembly which has already been consumed, and the production order reported as finished (but not ended).

The example could best be described as building a finished good, then testing it, and as a result of the test, needing to repair one of the components (or equally a component is found to be faulty later on). I'm wondering whether I could handle this type of repair using route operations, whereby a new production order is created for the finished goods (using a pool of Repair and, using the same batch number), then the route and operations provide the work instructions to remove the component, inspect/repair it, then refit it, and avoiding the need to somehow dissemble the finished good, which I think would create a big mess of reversing transactions etc. 

 

In the case where the item was put back into stock, the same process could be followed with the additional step of adding a BOM line also for the item, to create the picking work - then following the above process to move it through inspection and repair. The costs of the repair could then be captured in the ledger. If subsequently, the component then needed to be scrapped then that's a whole different ball game, but I am guessing the costs would be captured in a movement journal against a scrap account.

Thanks

 

  • Production work orders for repairs
    If its not frequent then you can create a separate production order for repair as suggested by Kevin : )
    For frequent repairs, you can use service management module. 
  • Suggested answer
    ColbyGallagher Profile Picture
    ColbyGallagher 3,666 on at
    Production work orders for repairs
    I'd either:
     
    1.) Reverse the RAF transaction for the qty that are bad, add new operation(s) to the production order route with descriptions on how to fix and have someone complete.  Optionally manually post additional picking list journal lines for replacement parts and note you have a "Scrap" field on the picking list journal line.
     
    Both are going to capture costs, option 1 is going to show up under the production order costs / variances, I don't recall where costs are going to accumulate for option 2 but you can review the documentation linked.  
  • Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Production work orders for repairs
    Hi,
    As you say, you can handle such repairs with routes and operations, where you create a new production order for the finished product (using the repair pool, and using the same lot number), and then provide a job description through the routes and operations to disassemble the components, perform inspections/repairs, and then reinstall, avoiding the complex process that requires dismantling the finished product. You can refer to this official document: Routes and operations - Supply Chain Management | Dynamics 365 | Microsoft LearnThis article provides information about routes and operations.
    Best regards,
    Kevin

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