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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Record Is Unavailable ...
Microsoft Dynamics CRM (Archived)

Record Is Unavailable Error, While trying to enter a 'Post'

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Posted on by ashish12 3,079

Hello, 

Encounter an error while trying to enter a post. 

User Role is Sales Manager. This is Live instance. 

e1.png

Tried with trial instance with same role and permissions. No error occurred. 

Thanks in Advance. 

*This post is locked for comments

  • PS Profile Picture
    PS 23,577 on at
    RE: Record Is Unavailable Error, While trying to enter a 'Post'

    Good to know that my answer resolved your query.

    Cheers!

    Keep CRMing !

  • Verified answer
    PS Profile Picture
    PS 23,577 on at
    RE: Record Is Unavailable Error, While trying to enter a 'Post'

    It might be because of solution import as well, please also check your Plugins under customization and see if they are activated.

  • Verified answer
    PS Profile Picture
    PS 23,577 on at
    RE: Record Is Unavailable Error, While trying to enter a 'Post'

    Hi Ashish

    Can you provide your user a system admin role, check if he is able to post then. Once you check it and he is able to post; remove system admin role and reassign sales manager role.

    Just check and let me know, if it works.

  • ashish12 Profile Picture
    ashish12 3,079 on at
    RE: Record Is Unavailable Error, While trying to enter a 'Post'

    Hello Wei,

    Sales Manager is trying to create New Lead.

    At same time Social Pane encounter this error.

    Thanks

  • Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Record Is Unavailable Error, While trying to enter a 'Post'

    how user open this record? Eh: hyperlink, view

    is this record belongs to the user?

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