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We are trying to process payroll and when we get to the print check screen and enter the password, we get a box that says "There are no checks to reprint in the selected range". We are not reprinting checks - we are processing a payroll. It then jumps right back to the print checks box. We've removed the build and calculate and gone through the process again and keep getting the same error. We processed a payroll last Friday and it worked fine. No changes have been made to the system since then.
We need to process the payroll this morning. Can anyone help? Thank you.
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I've figured out what is happening but don't know why or how to fix it. All of the employees in this check run are direct deposit so no one actually gets a printed check. That has never been an issue before. It simply goes through to the next step. We upgraded to GP 2015 recently and this is the first payroll we've processed without any checks since then. But since there is no separate process for processing direct deposit only payroll, it shouldn't give us this error. Any ideas?
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