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Good afternoon-
Does anyone know how to submit a software support ticket for Dynamics NAV or 365 to Microsoft? For the life of me (and everyone in our company), we cannot find a way to do this anymore. We used to be able to search for answers and/or submit a question. I have no idea how to do either of those anymore. Any support request button I do find is really only for partner issues.....not issues with the actual software. FYI -- We are a valid partner.
If anyone has the link/steps to do this, I would be extremely appreciative! It is so frustrating trying to find out anything from them.
Thanks,
Diane
I found out why I don't see what you do. We are an On-Premise partner. What you are on is only for SAS partners.
For anyone else's information, the site to go to for On-Premise is: support.microsoft.com/supportforbusiness.
Hello,
Thank you for sharing screenshots. That helps others.
Thanks.
Hi, hope this will help.
Technical Support for Dynamics 365 Business Central
|
Issue type |
Site |
|
Submit support request on behalf of your Business Central online customers |
Start at the Business Central administration center where you can easily submit a support request in the Power Platform admin center |
|
Report bug in a preview or beta version |
The MS Collaborate site |
|
Collaboration on the AL language and developer experience |
The AL Developer Preview GitHub repo |
|
NEW! As an ISV, report an issue in production code, such as a problem with Microsoft's application, upgrade, or telemetry |
The Partner Center - choose the Support section, start a partner request, search for Business Central, and then choose the relevant category for Product Support > Business Central Development and submit your support request. |
|
Report bug in supported in-market versions of Business Central on-premises |
The Support for business site |
Try the Power Platform admin center > Help + Support > Select the product you need help with:
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